The entity through its various Centres provides legal services to the indigent, largely on civil matters inclusive of the following-

Family Law ( divorce, maintenance, custody and domestic violence),
Industrial/labour law matters,
Land law – including proceedings before the Land Boards and Land Tribunal,
Contract law -Instituting and defending claims relating to contractual payments and contractual performance/delivery;

Delictual/damages claims – personal injury or damages to property,
Wills and Estates law – both the drawing of wills and the administration of estates.

Furthermore, the entity provides clients with alternative dispute resolution mechanisms such conciliation, negotiation, and arbitration et cetera, in compliment to the litigation function of the entity.

Legal Aid Botswana does also take on several criminal appeals that prove to have prospects of success, and criminal trials for offences committed by juveniles or minors.

At present, Legal Aid Botswana currently does not provide the following matters.

1. Money claims covered by Small Claims Court

2. Customary Court representation

3. Defamation, infringement of privacy, breach of promise to marry, adultery, seduction

4. Preliminary industrial mediation at Labour office.